Julie's having a very bad day. She's a new manager, and her top performer has resigned to escape her, and her own manager is looking on with a skeptical eye... This is the story of her turnaround. Being a first-time manager is a tough job. If you were Julie, what would you do? Wouldn't anyone, given the choice of taking on a leadership role (with a raise), or staying put, have done the same? But no one prepared her for developing co-workers, her...